FAQ
Frequently Asked Questions
How soon can i get it installed?
We allow customers to book their own appointment time which are dependent on their city. We typically return within 2-4 business days for both the measurement and installation appointment.
Does it cause permanent damage?
Absolutely not. The panels attach using a specially designed hook and loop (Velcro) tape, which ensures a secure fit to the window frame without the need for screws, drilling, or any permanent alterations.
What if i measure my window wrong?
If you measure your window incorrectly, don’t worry! We use the measurements provided to get a quote estimate. However, we do not charge you until our technicians have come to remeasure your window to ensure you’re paying the correct price.
Can the acrylic panel be removed?
Our panels are designed to be removable, making them convenient during the winter or whenever you desire. However, we advise against frequent removal as the wear and tear on the Velcro may increase with each removal.
Customer Reviews
Hear from our customers
9 reviews · 19 photos
Chris is friendly, professional, and quick. Saved us from melting when our Amazon setup didn’t work properly with the casement window. Highly recommend Aircon Rescue for any type of windows. Specially difficult ones.
7 reviews
Highly recommended. Chris was professional, friendly and efficient throughout the entire measuring and installing process. The acrylic panel is perfect for keeping heat out and is easy to remove when not in use.
2 reviews · 2 photos
Fantastic and fast quality work. Booking process was convenient and the panels are great quality, a huge improvement over the ac window kits we were previously using.
31 reviews · 6 photos
A small company that does a professional job. I was personally impressed with their no frills fully automated online booking system - from submitting the request to the final payment, everything was seamless. Chris who did the measuring and install did such a great job. Neat and aesthetically done. Strongly recommend their service.
102 reviews · 95 photos
A great experience from start to finish. I inquired, got a consultation / measurement, and installation all within a week. Everyone I interacted with at this company was extremely polite, thorough, and professional. I highly recommend.
Local Guide · 13 reviews
I had a very positive experience with Aircon Rescue from the initial contact to the final install. Polite, professional and an absolute must have product for anyone with a portable air conditioning unit. The difference in our cooling was very noticeable. Thank you!!
Local Guide · 47 reviews · 21 photos
Excellent communication, quality work, friendly staff. Could not ask for more. The online booking system and email response times were truly excellent.
5 reviews
You will not be disappointed! Great attention to detail and took the time to answer all my questions. The quality of the plexiglass is amazing. You cannot even tell it is installed in your window. Highly recommend Aircon Rescue.
2 reviews
Everything about my experience with Aircon Rescue was positive. Great communication by phone and email. Easy and efficient website system for booking the initial contact as well as the appointment for them to return and install. From my first contact until the install was only a few days. The product is a perfect fit for my window.
3 reviews
I cannot adequately express how pleased I am with the whole process, from initial contact to final installation. I think you guys could teach a few of the larger corporations a thing or two about customer service – you guys are excellent.
6 reviews
Had the window panel installed two days after booking. Looks great and maintains my view, unlike other options. Stefan was fast and professional. Thanks for the great service!
4 reviews
My wife and I had Stefan install a transparent window covering in our awning style window. With limited options for our window style, we were beyond grateful to have Stefan provide us with a solution. We now have ac in our bedroom without sacrificing visual appeal.
4 reviews
If I could rate higher than 5 stars, I would! I’m so impressed with how easy it was to contact, get my estimate, then get my measurement appointment, then my install. All within one week of contacting you.The window is flawless, it’s as clear as the glass on the actual window. Adrian did an outstanding job keeping in communication on his exact arrival and is just a super sweet guy. Thank you all for doing such an amazing job!!
