Frequently Asked Questions
All your questions in one place!
Our most common questions
We also sell extended AC hoses starting at $30. You can let the technician know during the measurement appointment and they will bring and install it during the second appointment. Available in 13cm or 15cm hose diameters. From 6′ to 24′ lengths available. Dual hose AC units can not be extended. You would need to create a stand or table safely to support your AC to reach the height.
To book an appointment with us, please fill out the online quote form with your window measurements and AC details. Submit the form, and we will send you an email shortly after where you can book your measurement appointment.
Our average times are within 1-2 days after completing your online quote form. We send the booking link through email shortly after your quote has been submitted.
Ordering, Payments & Scheduling
How does the order process work?
- Submit a Quote: Start by filling out our online quote form. Provide us with your details, measurements, and a photo of your window.
- Review & Confirmation: We’ll review your submission to ensure compatibility with our AC Panel system and send you a formal quote. We will also send you a separate email to book your measurement appointment.
- On-site Visit: During the visit, we’ll demo our product, inspect your window and AC unit, and take precise measurements. This appointment typically takes about 15 minutes.
- Invoice & Payment: After the measurement, you’ll receive an invoice. Once payment is confirmed, you’ll get sent an email to book your installation appointment.
- Installation Day: We’ll install the window panel, connect your AC unit, and perform a quick operational test to ensure everything is working smoothly.
To book an appointment with us, please fill out the online quote form with your window measurements and AC details. Submit the form, and we will send you an email shortly after where you can book your measurement appointment.
We have a fast service! We know when its hot, our customers want their AC’s operating at their best!
Once you have submitted your online quote. You will recieve a formal quote the same day, usually within hours of submission. Our quote will have a booking link for our first visit to accuratley measure your window and explain more details about our panels. Our average times to book your measurement are within 1-2 business days after completing your online quote form.
Once the measurement appointment is finished you will immediatly receive an invoice. When the invoice is fully paid using an online link that will be in the invoice email. You will receive a email link to book in your installation.
From the time of submitting your quote form the installation can take as little as 3-4 business days.
We offer appointments for measurements and installations Monday to Saturday. Once you submit your online quote form, we will follow up with a formal quote. This quote will have a link to book your appointment. We have morning appointments between 8am-12pm or afternoon 12pm-4pm Monday to Saturday.
Payment must be made in full once the measurement appointment has been completed. Once payment has been received, you will receive an email link to schedule your installation. We accept Visa, Mastercard and American Express.
We currently do not ship our AC Panels.
Our service is available in:
There is no delivery or travel fee in these areas. It is all included in our pricing.
- Vancouver
- Burnaby
- North Shore to Horsehoe Bay
- Coquitlam
- New Wesminister
- South Surrey
- Port Moody
How our Portable AC Acrylic Window Panels work
Once the measurement appointment has been completed. We will send an invoice for the full payment of the panel(s). When the invoice has been paid, you will receive an email to book your installation within 3 hours of paying. We normally install within 2-4 days of receiving payment.
Once we arrive onsite, the installation normally takes 10 minutes to install each AC Panel. This involves us applying the panel to window, connecting the nozzle to your hose and testing your unit. We also provide instruction for you to install, care for and store your panel.
We provide a quote based on the photo of your window and the measurements you provide. However, if the measurements turn out to be inaccurate and the actual square inch measurement is greater or less than what you were initially quoted, we will adjust the quote accordingly during the measurement appointment. Please note that additional fees for certain types of AC units may exist. There will be an extra charge of $25 for AC units that require a second hose. Similarly, dual-hose AC units will incur an additional charge of $10.
Yes, we want your panel to perfectly fit your window size. We are normally onsite for 10 minutes for this meeting.
Yes, we provide a 5% discount on two or more window panel installations located in the same home. They must be measured and installed during the same appointments.
Door panel questions
General Panel questions
With years of experience, Aircon Rescue has perfected an effective method for attaching the AC Acrylic Panel to your window frame. Our approach involves using our specially designed hook and loop (Velcro) tape. One side of this adhesive tape is carefully applied along the entire perimeter of your window frame. By simply pressing the panel against the window frame, it securely attaches itself.
Round hoses account for 70% of the panels we create. For this reason, we have develpoed our own nozzle adapter that will connect your round 15cm(5 3/4″), 13cm(5 1/4″) or 16cm(6″) to our panels. Our nozzle is included with the purchase of a panel. Similar to the nozzle that comes with your AC, our nozzle snuggly threads onto your hose. Our nozzle features a simple twist turn to connect and is easy to remove. They also feature a bug screen.
Dual Hose Ac’s account for approximatley 30% of the AC’s we work with. These AC’s require extra care and effort to mount into the panels.
When we work with these panels, we require the adapter that comes with the unit. This adapter will be mounted into the lower section of the panel. The hole is laser cut out for accuracy. The oval hose is then clipped into the adapter nozzle to connect to the panel.
We will not connect the hose directly into the panel without the adapter. Clipping it directly into the panel will cause it to crack.
Note of caution, the plastic used on these adapters is not the best quality can become brittle. The tabs on the hose that clip to the adpater can break off. If this happens the connection to the adapter will become loose. Tape would be required to hold it on in some cases.
Extra care should always be used when connecting these hoses to the adapter in the panel. Pushing to much pressure can crack the panel. If this occurs, we do not offer refunds on the panels.
This is possible, but not recommended. Most likely you will not be able to close the window tightly to keep the moisture and cold air out. This may cause moisture to freeze in the velcro attachment that holds the window in place. This additional wear on the velcro may cause it weaken the strength of the velcro. This could lead to the velcro not holding as long as it should. We always recommend removing the window panel in the fall and place it back on in the spring.
Yes, our Acrylic Panels connect to your window using industrial Velcro. The panel can be removed by carefully pulling the panel off. It can also be reinstalled when needed. We don’t recommend doing this often as it may cause more wear to the Velcro, and it may lose its adhesive strength.
It’s possible to partially pull the acrylic panel back and close the window. This only works on some windows. The technician can explain in detail during the measurement appointment.
Not at all! This is what our customers love the most about our installs. Our acrylic is of the highest quality. It is crystal clear. All that will be seen your hose floating in the air of the window.
We have never heard of this happening, your window is designed to keep rain from coming inside. As well, the panel provides protection and covers the window.
Panel weights vary depending on their sizes. An average weight is the following:
Small size: 4 lbs
Medium size: 6 lbs
Large size: 9 lbs
XL size: 14 lbs
If your AC uses a 15cm(5 3/4″) or 13cm(5.25″) your in luck. For AC’s with this size hose we supply you with our own designed AC nozzle that connects to the end of your hose and to the panel. Our nozzle is simple to remove with a light twist of the nozzle. This releases it from the panel. Making it very easy to move your AC between windows that have panels.
If you are using a Dual Hose AC this is not recommended. When we create panels for these types of AC’s we insert the adapter that comes with the unit to the window. It is not possible to unclip the nozzle from the panel as it will crack. We would require a nozzle adapter for each of the panels. The nozzles on these types of AC’s are fragile and often the clips will break off.
Our panels are made with 4mm acrylic and are connected to the window frame with Velcro. The combination of these two features do prevent sound from coming through the window. But they are not as sound dampening as your closed sealed window. Closing your window will most often not be possible when your AC Panel is on. There are too many variations of windows to provide any specific direction until we come to inspect your window on their ability to lock and close.
Velcro Questions
Yes, when you carefully remove your AC Panel, the Hook (rough side) of the Velcro stays on the window frame. We color match the Velcro with either black or white to match your frame. The Velcro is hardly noticeable on the window frame.
We use a commercial grade of hook & loop (Velcro). This typically provides at least a few seasons of use. Depending on the wear of your individual window from moisture or other factors. If you window Velcro loses its strength, simply contact us to purchase 1″ Velcro at our wholesale price. We will mail it to you, and you can reset it to you window or panels. We also offer a service to do this for you. Contact us for pricing.
No, this is not a service we do. This is a time-consuming job and can take 30-60 minutes to remove old glue residue. Window must always be cleaned off and ready for us before we arrive for our measurement appointment. During the measurement appointment, we apply our Velcro to your window frame to prep it so when we return for the installation it is quickly completed.
In some cases, the Velcro on the panel and window frame can melts due to excessive heat from the exhaust of the AC unit. This occurs if the AC is operated when the window is not fully open. Windows must be open a minimum of 8″. Anything less than that can potentially cause the 150 deg heat exhaust air to bounch back onto the panel and will often melt the velcro adhesive. Some windows are equiped with restricters that limit how winde the window can be opened. In most cases these can be adjusted. We will not be held responsible if the glue melts do to this issue.
If the glue does become melted, we offer a service to remove the adhesive from the window and reconnect the panel for $65.00.
The most common causes occurs is if the window was closed by window cleaners or if the window was not fully opened during the operation of the AC.
- a window that has any previous glue residue or oils from using previous adhesive glue removers. (The customer must ensure the window has been fully cleaned prior to our Velcro application)
- Insufficient window frame ledge width. We use 1″ Velcro around the full perimeter of the window. If there is less than 1″ and we are unable to use the full inch width. This can weaken the panels adhesion to the frame.
- Window not opening at least 8″ cause the exhaust heat to bunch back and melt the Velcro glue.
Prior to our installation, all glues and residues on the frame must be thoroughly cleaned. We will not insall panels that have previous glue adhesives on teh window frame where we place our Velcro.
From our experience Goo Gone is the best product for removing glue residue. It is best to spray the product on, let it set in for 5 minutes. Then use a plastic scraper to slowly scrap off the reside. Once finished, use a rubbing alcholol to remove the oily residue of the Goo Gone.
Hi highly recommend Goo Gone Pro-Power.
Screws & screens
Our panels require 1″ of Velcro to go around the frame of the window. If you have a screen and there are screws in your window frame, and they are within 1″ of the edge of the window frame. They must be removed for our system to work. We will not cut around the screws under any circumstance. Excessive cut outs around the perimeter of the acrylic panel for screw hoes will weaken it and cause it to crack when removing. If they cannot be removed, we will not be able to offer our service.
Not at all. We use industrial Velcro to secure the acrylic panel in place. Most people leave on the velcro side that connects to the window frame. We use either white or black velcro to blend in with your frame. If you did desire to fully remove the velcro, simply peel it all off. If there is glue residue, use a product called “Goo Gone” (available at any hardware store/Amazon)
Yes, they must be removed for our panel system to work. We will not create any special design to accomodate your screen. If they can not be removed, you will need to find another company to assist you with your panel. This is not something we do or offer.
AC Hose Questions
AC vent hose will become brittle over time. This will cause them to break or crack. We have you covered and sell high quality hose in 13cm or 15cm (the most common sizes) lengths are available from 6′ to 24′ lengths.
This is a common challenge for some windows. If your hose is 13cm (5.2″) or 15cm (5.9″) in diameter you can purchase a custom length hose from us. Lengths available from 6′ to 24′ in length.
If you have a dual hose AC unit, this can be a problem as there is no extension option. Consult your technician for onsite advise during the initial inspection.
Aircon Rescue supplies its own designed nozzle that connects between the exhaust hose and the AC panel for hoses with diameters of 13, 15 and 16cm. Our technicians connect them to the hoses during the install. All AC hose nozzles require patience and diligence connecting to the hoses and ours is no different. Most of the time they will connect easily, but they can be challenging at times. If the nozzle disconnects. It is the customers responsibility to reconnect it. We can provide instructional videos if required. Our Service Call rates start at $45 if our technician is required to return to reinstall the hose.
We also sell custom lengths of 15cm(5 3/4″) & 13(5 1/4″) cm hose starting at $30. You can let the technician know during the measurement appointment and they will bring for the installation of the panel. Available in 13cm or 15cm hose diameters. From 6′ to 24′ lengths available.
Common Portable Air Conditioner Questions
These units offer good efficiency and run quietly. They are great for sliding windows and the window kit that are included with them work well. If you have a casement window, they can cause an issue where the unit can overheat and shut down often. These units have two vents within their oval hose. One exhausts hot air from the compressor and the other intakes air to cool the compressor and the coolant. The problem occurs if the casement window is unable to open more than 10″. If this occurs, the hot exhaust air will hit the window and will bounce back to the cooling intake vent. This will overheat the compressor and it will cause the AC to regularly shut down. For this reason, we encourage the use of single hose Portable AC units for casement windows if your window does not open more than 10″. When using our AC Panels, if the hot air is not able to vent directly outside, the 140+ deg F temperature from the exhaust can melt the velcro adhesive using to connect the panel to the window
Whether or not you need to drain your portable air conditioner depends on the specific model and its drainage system. Here are the common scenarios:
Manual Drainage: If your portable air conditioner does not have an automatic drainage system or a self-evaporative function, you will need to manually drain the collected water. The unit will have a reservior tank that fills up with condensate over time. If the unit is functioning properly, and the reservior is full, the AC should shut down automatically and will show an error reading such as E5. If this happens, simply take it to a place where you can drain the unit, or put a tray at the bottom to collect the water. The units typically will not hold more than 2 cups of water. Running your AC in Auto or Dehumidifyer mode will collect water most quickly.
Self-Evaporative Function: Most advanced portable air conditioners feature a self-evaporative function. These units are equiped with a small propeller that sits in the water reservior and splashes water onto the condeser coil and evaporates the water, elimiating the need to drain. If your portable air conditioner has this feature, you should not need to drain it manually. If the unit is set on Dehumidifyer or Auto mode, it will collect much more water. This can fill the reservior and will require you to manually drain the unit. The unit should shut down if the water reservoir is full and will show an error message. This prevents it from over flowing.
It’s important to refer to the user manual or consult the manufacturer’s instructions for your specific portable air conditioner model. They will provide detailed guidance on the drainage requirements and any necessary maintenance procedures for your unit.
As a by-product of the air conditioning or dehumidifying process, Portable AC’s create moisture in the form of droplets from the coils inside the machine. All units have a water collection system that gathers the water into a holding reservior. To drain the water reservior there are two options:
- A single drain cap located at the bottom of the unit.
This single cap is connected to the small water reservior and typically holds less than 1 cup of water.
2. Two drain caps:
These have a upper drain cap and a lower drain cap. The top cap has a very small reservior and when it is full pours into the larger lower water reservior.
(Upper reservior)
(Lower reservior)
Both types have a float that are in the reservior and this detects if the water reservior is full to prevent over spilling. If they become filled, the AC will shut down and will show an error message. If this occurs, you you need to remove the lower cap and drain the water(less than 1 cup)
Things to note: If your AC is equiped with a self evaporating function, the water collection should evaporate into the AC and you will not need to empty the unit. If it is a lower end model, you will need to manually empty the water when its full.
Running your AC on Dehumidifyer or Auto mode will collect more water and moslt likley require you to manually empty the unit.
If you are using your portable AC for air cooling, we always recommend using the AC mode only to prevent excessive water colection.
To determine the appropriate BTU (British Thermal Units) rating for your portable air conditioner, you need to consider the size of the space you want to cool. Here’s a general guideline to help you choose the right BTU rating based on the room’s square footage:
- Up to 150 square feet: 5,000-6,000 BTU
- 150 to 250 square feet: 6,000-8,000 BTU
- 250 to 300 square feet: 8,000-10,000 BTU
- 300 to 400 square feet: 10,000-12,000 BTU
- 400 to 450 square feet: 12,000-14,000 BTU(largest size)
Please note that this is a general guideline, and other factors such as room insulation, ceiling height, sunlight exposure, and the number of occupants can also impact the cooling needs. It’s always a good idea to consult the manufacturer’s recommendations or seek professional advice to ensure an accurate BTU calculation for your specific requirements.
Remember that an air conditioner with a higher BTU rating may cool the room faster, but it may consume more energy and result in higher electricity costs. On the other hand, an undersized unit may struggle to cool the space effectively. Finding the right balance between cooling capacity and energy efficiency is essential for optimal comfort and cost-effectiveness.
Several factors can affect the ability of a portable air conditioner to cool the space effectively. These include:
BTU Capacity: The British Thermal Units (BTU) rating of the air conditioner should be appropriate for the size of the space. An undersized unit may struggle to cool the area adequately, while an oversized unit may cycle on and off too quickly, not providing sufficient dehumidification.
Insulation: The insulation quality of the room or space plays a significant role. Well-insulated spaces retain cool air better and prevent heat transfer from outside. Insufficient insulation, such as drafty windows or poorly insulated walls, can lead to reduced cooling efficiency.
Room Size and Layout: The size and layout of the room affect how effectively the cool air circulates. Open floor plans or connected rooms may require additional fans or a fan setting on the air conditioner to promote air circulation and distribute cool air evenly.
Heat Sources: Heat-generating appliances, electronics, or direct sunlight can increase the heat load in a room. These sources contribute to the overall temperature and make it more challenging for the portable air conditioner to cool the space effectively.
Ventilation: Portable air conditioners require proper ventilation for efficient operation. They extract warm air from the room and release it through an exhaust hose. If the exhaust hose is not properly installed or obstructed, it can hinder the unit’s cooling performance.
Ambient Temperature: The temperature outside the room or space can impact the air conditioner’s effectiveness. Extremely hot outdoor temperatures can strain the unit’s cooling capacity and potentially reduce its overall performance.
Maintenance and Cleanliness: Regular maintenance, including cleaning or replacing filters, ensures optimal airflow and cooling efficiency. Dust or debris accumulation on the air conditioner’s components can restrict airflow and reduce its cooling capabilities.
By considering these factors and addressing any potential issues, you can maximize the cooling effectiveness of your portable air conditioner and create a more comfortable environment.
Hanging the portable air conditioner hose out of a casement window without proper sealing or insulation will not effectively cool your space for several reasons:
Air Leakage: Without proper sealing around the hose, hot outdoor air can enter the room through gaps or openings around the window. This compromises the cooling efficiency of the air conditioner as warm air continuously enters the space.
Heat Infiltration: While the portable air conditioner exhausts hot air through the hose, the absence of insulation or sealing allows outdoor heat to infiltrate the room. The hot air coming into the room negates the cooling effect of the air conditioner, resulting in limited or no temperature reduction.
Recirculation of Warm Air: When the hose is not properly sealed or insulated, warm air from the outside can mix with the cool air being generated by the air conditioner. This recirculation of warm air counteracts the cooling effect and reduces overall efficiency.
Inefficient Airflow: Portable air conditioners are designed to function with a specific airflow pattern. Hanging the hose out of a casement window disrupts this pattern, impeding the air conditioner’s ability to cool the space effectively. It can also create back pressure, causing the unit to work harder and potentially leading to increased energy consumption.
To cool your space efficiently with a portable air conditioner, it is recommended to use a window installation method similar to Aircon Rescue’s. It will be specifically designed for the model & window you have. This allows the air conditioner to expel hot air outside while maintaining a closed and insulated environment indoors, maximizing cooling performance.
To determine the noise level of a portable air conditioner, you can consider the following methods:
Manufacturer’s Specifications: The most reliable source of information about the noise level of a portable air conditioner is the manufacturer’s specifications. Look for the decibel (dB) rating provided by the manufacturer. It is usually mentioned in the product manual or on the packaging. The decibel rating indicates the sound intensity produced by the unit. Lower dB ratings indicate quieter operation.
Reviews and User Feedback: Reading customer reviews and user feedback can give you an idea of how loud a particular portable air conditioner is in real-world usage. Many online retailers and dedicated review websites allow users to provide feedback and rate the noise level of the product. However, it’s important to read multiple reviews to get a comprehensive understanding, as individual perceptions of noise may vary.
Noise Levels in Different Modes: Portable air conditioners often have multiple operating modes, such as cooling, fan-only, and sleep mode. They may produce varying noise levels depending on the mode. Check if the manufacturer provides separate noise ratings for each mode to understand how the noise level might change under different settings.
Sound Insulation Features: Some portable air conditioners come with features designed to minimize noise. These may include insulated compressor compartments, vibration dampening technology, or noise reduction materials. Look for models that specifically mention noise reduction features if quiet operation is a priority for you.
Personal Experience: If possible, try to visit a store or showroom where you can see and hear the portable air conditioner in operation. This will give you a firsthand experience of its noise level. However, keep in mind that the noise may vary depending on the environment and acoustics of the store.
Remember that noise perception can be subjective, and what one person considers loud, another may find tolerable. It’s a good idea to prioritize your personal comfort level and consider the noise level in relation to where the portable air conditioner will be used (such as a bedroom or living room) to ensure it meets your specific requirements.
The quietest portable air conditioners generally have noise ratings in the range of 45 to 55 decibels (dB) or lower. However, it’s important to note that the actual noise level can vary depending on the specific model, operating conditions, and individual perception of sound.
When looking for a quiet portable air conditioner, aim for a lower dB rating. Some models may have a “quiet” or “low noise” feature highlighted by the manufacturer, indicating their focus on minimizing noise during operation.
It’s important to keep in mind that noise perception is subjective, and what may be considered quiet for one person may still be noticeable to another. If minimizing noise is a priority, reading customer reviews and seeking models with noise reduction features, such as insulated compartments or vibration dampening technology, can be helpful.
Ultimately, it’s recommended to refer to the manufacturer’s specifications for the dB rating and compare different models to find the quietest portable air conditioner that suits your specific needs and preferences.
No, the cool air is only going dissipate throughout your open space. Using a fan to circulate the air in your space can be helpful. To maximize the effectiveness of your AC, try to keep doors closed to rooms that don’t require AC. Don’t waste the cool air in places you don’t need cooling! And of course, always keep windows or doors outside closed.
Portable AC units draw a lot of power(watts/amps) (11.5amps)and often will max out a standard 15amp circuit of the plug its connected to. If this happens, before you reset your breaker. Search your home to see which other appliances are also not working. This will identify which other appliances are also using the same circuit. Turning these items off while using your AC may keep your unit from overloading the circuit. You can also try using other outlets. Using an extension cord is NOT recommended to an AC unit and can create a fire safety issue. For specific information, consult an electrician.
All AC’s are equipted with a GFI plug at the end of the electrical cord.
A Ground Fault Circuit Interrupter (GFCI) plug on a portable air conditioner (AC) is a safety device designed to protect against electrical shock. Here’s how it works:
Detection of Ground Faults: The GFCI plug constantly monitors the amount of current flowing from the hot wire to the neutral wire in the circuit. In a normal operation, the current going out through the hot wire should be equal to the current returning through the neutral wire.
Response to Imbalance: If the GFCI detects a difference in current between the hot and neutral wires, it indicates that some of the current is leaking out to the ground, which could happen through a person or through the AC casing. This difference, even as small as 4-6 milliamps, can trigger the GFCI.
Interrupting the Circuit: Upon detecting this imbalance, the GFCI immediately trips, cutting off the electricity to the AC unit. This rapid response, typically in a fraction of a second, helps prevent electrical shock.
Reset and Test Buttons: The GFCI plug typically includes “Test” and “Reset” buttons. The Test button is used to simulate a ground fault to ensure the GFCI is working correctly. If it trips when you press “Test,” it’s functioning properly. The Reset button is used to restore power to the outlet after it has been tripped.
Benefits in a Portable AC:
Safety: Since portable AC units are often used in areas where there may be moisture (such as near windows), the GFCI plug provides crucial protection against potential ground faults that could lead to electric shock.
Code Compliance: Many electrical codes require GFCI protection for outlets in areas where water is present, like bathrooms, kitchens, and outdoor locations. A portable AC with a GFCI plug ensures compliance with these safety regulations when used in such areas.
Overall, the GFCI plug is an important safety feature for portable air conditioners, particularly when they are used in environments where the risk of electrical hazards is higher.
Using an extension cord with a portable air conditioner depends on several factors. Here are some considerations to keep in mind:
Cord length and thickness: If you need an extension cord, make sure it is the appropriate length. Not longer than 3′. Longer extension cords can cause voltage drops, reducing the efficiency of the air conditioner. Additionally, ensure the extension cord has 12 guage (thickness) to handle the electrical load of your air conditioner. Check the user manual or manufacturer’s specifications for the recommended wire gauge.
Amperage rating: Verify that the extension cord has an amperage rating suitable for your portable air conditioner. The amperage rating of both the air conditioner and the extension cord should be compatible. Exceeding the amperage rating can lead to overheating and potential fire hazards.
Quality and condition: Inspect the extension cord for any signs of damage or wear before using it. Frayed or exposed wires can be dangerous and increase the risk of electrical hazards. It’s crucial to use a high-quality extension cord in good condition to ensure safe operation.
Safety considerations: When using an extension cord, make sure it is placed in an area where it won’t be a tripping hazard or exposed to excessive moisture. Avoid running the extension cord under carpets or rugs, as it can overheat. Additionally, do not overload the extension cord by plugging multiple devices into it simultaneously.
Ideally, it’s best to use a dedicated outlet that meets the power requirements of your portable air conditioner without the need for an extension cord. If you must use one, choose a suitable extension cord that adheres to the guidelines mentioned above. If you have any doubts or concerns, consult a qualified electrician to ensure the safety and proper functioning of your portable air conditioner
Amazon recomendation:
Other Questions
Not at all, but we take that question as a compliment. We use an ultra-clear panel of 4mm acrylic sheet and attach it to your window frame using Velcro. You window is left open and the panels seals to your AC vent tube creating the seal.
We have never heard of this happening; your window is designed to keep rain from coming inside. As well, the panel provides protection and covers the window.
No, our panels do not fully air-tight seal to the window frame. We use a hook & loop (Velcro) attachment system. There is air that can pass through the material, but it is minimal and will not affect the efficiency of your AC unit. There can also be a small gap between the window panel around the tabs on the window locks. We use a loop gasket to fill in this gap.
Protecting pets from the heat is a major motivation for many of our customers. Another benefit of our panels is that your curious cat will find it impossible to get through our securely attached acrylic window panels.
No, we do not. If damage occurs, there would be a full charge to replace it. The panels are strong while in place but can easily be damaged when not handled with gentle care. All our AC panels are installed in perfect condition. We rarely hear feedback from customers about damages from cracks, but it can happen if its mishandled. Cracks can occur either by impact or tugging the nozzle in the panel. Cracks may also occur if the panel is not carefully handled. Always handle you panel with gentle care and do not put pressure on the hoses or nozzle.
Our service is top notch and we will go out of our way to support you if any problems arise.
Yes, absolutely. We are fully covered with WorkSafeBC coverage as well as $2,000,000 in Liability Insurance. You, the homeowner, can have peace of mind when you hire Aircon Rescue Inc.
